Terms & Conditions
You represent and warrant that you are of legal age to enter into a binding contract and that all information provided when placing an order is accurate, complete, and current. We reserve the right to refuse service, cancel orders, or limit quantities at our discretion, including but not limited to cases of suspected fraud, incorrect pricing, or product unavailability. Adding items to your shopping cart does not guarantee availability; orders are only confirmed upon payment verification and order dispatch.
All product prices are displayed in the specified currency, excluding taxes, shipping fees, and other applicable charges, which will be added at checkout. We strive to ensure pricing accuracy, but errors may occur. In the event of a pricing error, we reserve the right to correct the price and notify you, or cancel the order if you do not agree to the corrected price. Product descriptions and images are for illustrative purposes; we make reasonable efforts to ensure accuracy but do not warrant that descriptions, colors, or specifications are entirely error-free.
We accept returns and exchanges for unused, undamaged products in their original packaging within 30 days of delivery. Custom or personalized items are non-returnable unless defective. To initiate a return, follow the instructions on our website; return shipping costs are borne by you unless the product is defective or we made an error in your order. Refunds will be processed to your original payment method within a reasonable timeframe after we receive and inspect the returned item.
We provide a limited warranty against manufacturing defects for 90 days from the date of delivery. This warranty does not cover normal wear and tear, misuse, accidental damage, improper care, or modifications to the product. In case of a defective product, we will, at our option, replace the item, issue a refund, or offer a store credit. We are not liable for damages arising from improper use of our products, such as using luggage straps beyond their weight capacity or travel bottles with incompatible substances.
We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website, including but not limited to travel disruptions caused by product failure. Our total liability for any claim related to your purchase shall not exceed the total amount paid for the affected product. This limitation does not apply to damages caused by our gross negligence or willful misconduct.
We may update these Terms from time to time to reflect changes in laws, business practices, or website functionality. Updates will be posted on this page with a revised effective date. Your continued use of our website or purchase of products after updates are posted constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
These Terms shall be governed by the applicable laws of the jurisdiction where we operate. Any disputes arising from these Terms or your purchases shall be resolved through good-faith negotiation; if unresolved, disputes shall be submitted to the exclusive jurisdiction of the courts in that jurisdiction. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
Our website may contain links to third-party sites, which are not controlled by us. We are not responsible for the content, privacy policies, or practices of third-party sites and encourage you to review their terms separately. These Terms constitute the entire agreement between you and us regarding your use of our website and product purchases, superseding any prior agreements.